Destin Sunshine Vacation Rental Policies

Key Contacts


  • Owners / Property Managers

    ·       Nicole Camargo Cell: 850-830-1480 

    ·       Norberto Camargo Cell: 847-877-0209

Cancellation Policies


Cancellations

Cancelling your stay does not warrant a refund of any kind from Destin Sunshine Vacation Rentals. This includes all “personal emergencies,” “natural occurrences,” “inclement weather,” and/or “Acts of God” that might interrupt your vacation plans.

o   We highly recommend purchasing Travel Protection insurance from a third party company. If you are prevented from taking your trip because of a covered reason, such as a sickness or injury of yourself or a family member, Travel Protection can help reimburse 100% of your prepaid, non-refundable trip costs that you would otherwise lose when you cancel or leave early. Destin Sunshine Vacation Rentals is not responsible for reimbursement of your trip costs due to neither cancellation nor early departure under any circumstances including natural disaster.

No Call/No Shows If you have not checked in by 4pm of your second contracted day (without prior notice)the home may be re-rented and loss of all monies sent will result. This includes rental fees and taxes.

Shortened Stays Should a hurricane, tropical storm, or any other unforeseen incident threaten our area we will receive evacuation instructions from either national and/or local governing officials.  If a “mandatory evacuation” order is issued by local officials we will recommend that you comply with local authorities for the safety of your group, and refunds will NOT be issued from Destin Sunshine Vacation Rentals for all or any unused portion of your stay. Early departure does not warrant a refund of any kind from Destin Sunshine Vacation Rentals. This includes all “personal emergencies,” “natural occurrences,” “inclement weather,” and/or “Acts of God” that might interrupt your vacation plans.

o   We highly recommend purchasing Travel Protection insurance from a third party company. If you are prevented from taking your trip because of a covered reason, such as a sickness or injury of yourself or a family member, Travel Protection can help reimburse 100% of your prepaid, non-refundable trip costs that you would otherwise lose when you cancel or leave early. Destin Sunshine Vacation Rentals is not responsible for reimbursement of your trip costs due to neither cancellation nor early departure under any circumstances including natural disaster.

Other Policies


Pool Information

  • There are no pool hours; However, be considerate of our neighbor with your noise including the volume of your outdoor music

  • Water level should remain at least halfway up the square blue tiles. If it drops below that, please use the hose to add more water to the pool during your stay.

  • Our pool service technicians will enter the backyard periodically throughout the week in the early mornings (typically on Tuesdays and Fridays before 10am) to clean the pool and check the chemistry so please do not be alarmed if you see them out there working during your stay

  • Do not bring glass cups or bottles into the backyard. The yard must be kept safe for barefooted guests at all times

  • If the pool heater is adjusted and/or tampered with a loss of your full damage deposit will result

  • If the weather outside is temporarily frightful, close all pool umbrellas before the rain + wind start

Thermostat Information

• The first floor thermostat adjusts the first floor temperature

• The third floor thermostat adjusts the second and third floor temperature

Breaker Box Information

• The breaker box is located in the hallway of the second floor right at the top of the second floor stairway

• Check here if you happen to blow a fuse during your stay and need to flip the breaker to reset a bedroom

Garbage Policies

• On Sunday nights and Wednesday nights please roll the outdoor garbage bins out to the curb

• After the trash pickup on Mondays and Thursdays, please bring the empty outdoor bins to the back yard

• All trash must be bagged before it is placed in the outdoor trash bins

Parking Policies

Street parking is absolutely prohibited.

  • Do NOT park your vehicles in the neighbor’s driveway, even if the house appears empty to you!) as the neighbors’ property managers will have your vehicle(s) towed without warning

  • Do NOT park on the street (even if you see others doing so, don’t be tempted!) because the HOA will tow you without warning (I know -- it’s such a bummer and HOAs can be so overly dramatic, but I don’t want any trouble for our sweet guests!!)

Sample Reservation Confirmation Documents


Click here to view a blank version of the Reservation Confirmation we’ll issue to you after you’ve submitted your deposit for our home.

Click here to view a copy of the Policies & Procedures document we’ll issue to you after you’ve submitted your deposit for our home.

Click here if you're a student group to view the Under 25 Addendum that all members of your group will be required to review and sign.

 

Policies & Procedures


Cigarette Butts There is a $1 fee per butt that is found on the ground. Discard all cigarette butts in ashtrays provided or we will deduct this from your returned damage deposit.

Extra Guests On Site (Student Groups only) It will be considered a breach of contract if extra guests are found on the property. Immediate eviction can be expected of total group and all rents, taxes, + fees collected will be forfeited.

Pool Heater Lock Box Tampering If lock-box on pool heater is tampered with a loss of full damage deposit will result.

Damaged Mattresses    If any mattresses have been wet or stained a loss of full damage deposit will result.

Pets On Site    If a pet is found a loss of full damage deposit will result.

Smoking Indoors If guests smoke indoors a loss of full damage deposit will result.

Open Windows All windows and doors of the house must remain closed when AC is in use. Frozen air conditioners will result in loss of full damage deposit.

Return of Damage Deposit  If no damages are incurred and home is left in the same order it was found and there have been no other violations of rental policy then damage deposit will be returned within 7 business days after check-out.

If Damages Occur If expenses are incurred to repair damages, replace missing items, pay for extra cleaning, etc. We reserve the right to apply your damage deposit funds to offset expenses.   Renters must promptly disclose any known or suspected issues with the home.

Arrival Procedures


  • Check-In time is 4pm or after. No check-ins before 4pm.

  • When you are 30 minutes from the house, text or call Nicole at 850-830-1480. At that time we will text you a code for the front door which will allow you to let yourself in.

  • Check the binder in the living room for information about the home when you arrive

Departure Procedures


• Check-out time is 9am or earlier. If any member of your party is still in the home after 9am the entire group will be charged for an extra day and your damage deposit will be debited accordingly.

• When you're pulling out of the driveway text your house name to 850-830-1480 to let us know you've departed so we can authorize our work crews to enter.

• Lock all doors and pull them shut behind you so the home is locked when you depart.

• We thank you in advance for your help with preparing the house for the maids which ensures you can enjoy a cleaning fee that is far less than comparable-sized homes in the area:

o Sweep excess piles of sand and/or large pieces of food debris from tile floors such as popcorn, cheerios, etc (If applicable)

o Rinse tubs free of excess sand

o All dishes and coffee pot must be cleaned, removed from dishwasher, and put away

o Wipe kitchen and bathroom counters clean of debris

o Unopened food you would otherwise throw away can be kept in fridge/freezer; Opened food should be discarded in trash.

o Set the first and third floor thermostats both back to 75 degrees

 Open all air vents back up (If you closed any during your stay)

o Bag all trash from bathrooms and kitchen; Place it in the outdoor trash bins; Wheel outdoor trash bins to curb

 Do not put anything into the trash bins unless it is bagged

o Scrape outdoor gas grill; Empty grease catcher; Place cover back onto grill (If you used it)

o Rearrange all indoor and outdoor furniture back to original placement

o Use the hose to fill up the pool water level to half-way up the blue tiles (If current water level has dropped below that level during your stay)

o Wipe down any baby / toddler gear that you borrowed (if applicable) to ensure it's ready for the next guest to use

 Then put the baby gear back into the third floor bedroom closet

o Bring dirty sheets + towels downstairs in a pile in front of the washer/dyer

 Used sheets should be removed from beds and put in a pile on the floor of the downstairs hallway near the front door

 Comforters and shams should be left in the bedrooms for maids to gather up

 Used towels(from the kitchen + bathrooms) should be put in a pile on the floor in the downstairs hall bathroom in front of the washing machine

 If you wish to bless us and would be willing to start a load of towels in the washer, this is not required but would be so very much appreciated!

Student Group Requirements


If all the individuals in your group are 24 years of age or younger, click here to view the additional requirements of your rental agreement. All members of your group will be required to attend check in, as well as to sign that they’re willing to abide by all terms outlined in the Under 25 Addendum. Signatures are due from all group members in order to ensure that every young adult in your group is willing to comply. We live locally and do enforce all components of this Under 25 agreement for our student groups which are as follows: (1) Unregistered guests are not allowed on the property (indoors or outdoors) under any circumstances, during the day nor at night. (2) Cars owned by unregistered guests are not allowed to be parked on the property. (3) Smoking indoors is prohibited. (4) Partying on the property is prohibited.  This includes underage or excessive alcohol use and/or drug use as well as playing loud music, disturbance of neighbors, and/or destruction to the property. (5) By Florida law the owner is allowed to enter a rental home at any time if owner/manager suspects any actions that might be a breach of these or any previously outlined guidelines and/or rental agreement policies.